All posts by Tony Wilson

Text To Pay – It’s Easy

Arkansas Valley Electric Cooperative is offering a new, secure way to make a payment…texting!

Available 24/7, this feature is free and enrolling is simple.

  • First, verify the mobile number and payment profile you will be using is associated with your account. Go to avecc.com, click “Pay My Bill” then choose receive text alerts.
  • Next, text the word start to 352667 and follow the prompts.
  • You can check your balance, pay the full amount or make a partial payment. Once submitted, you will receive a confirmation number so you can have peace of mind your transaction was completed.

Although the optional text messaging services are currently offered free of charge, you understand that you are responsible for meeting all Mobile Device system requirements and for all associated costs and expenses, including, without limitation, all fees you may incur for data transfers and as a result of receiving text messages from AVECC on your Mobile Device.

The optional Text Messaging service is offered as a courtesy only. AVECC is not responsible for any technical or other difficulties or errors that may arise in connection with the service, or that may prevent messages from being sent or received.

Model Home

Energy Efficient Premier Model Home

The 2014 Premier Model Home was a big success!  Over 1,500 people toured the home at Chaffee Crossing in three days between May 30th and June 1st.  Thanks to everyone who stopped by.  The event was sponsored by Arkansas Valley Electric and Cobblestone Homes.  Arkansas Valley Member Service Manager, Greg Davis, said “The Model Home is a chance for us to demonstrate the latest in residential energy efficiency by working with a builder who understands and uses the latest in energy building practices, technology and products. Because of the airtight construction and geothermal heating and cooling we believe the average family will be able to heat and cool this home for less than $50.00 a month.”

A few of the energy efficient features of the home are:

  • Smart home features including lighting control, audio/video control, comfort, security control and digital energy monitoring.
  • Heated interior floors.
  • Marathon electric water heater.
  • Heat pump water heater with AC recapture system.
  • Geothermal heating and cooling.
  • Low-E windows.

In addition to being very energy efficient, the approximately  3,000 Square foot home features a theater room with 96” projection screen, outdoor living center with built-in BBQ and an elegant kitchen with walk-in pantry.  If you want more information on the Premier Model Home or ideas for how to save energy and money for your house, go to our website at avecc.com and click on “energy efficiency”.

For more information please contact:

Arkansas Valley Electric Cooperative Corporation
P.O. Box 47
Ozark, AR
(800) 468-2176

Visit http://www.stoneshireatchaffee.com/ or on Facebook

AVECC Launches Solar Facility

AVECC Switches on the sun to provide long-term savings for cooperative members.

Van Buren, Ark. – September 30, 2016 – Arkansas Valley Electric Cooperative of Ozark officially switched on a 500,000-watt solar array today.  Arkansas Valley partnered with Today’s Power Inc. — a subsidiary of Arkansas Electric Cooperatives Inc. to build the array on 1.5 acres at the cooperative’s Van Buren District Office.

“By harvesting energy from the sun we will be able to provide cost savings by reducing the demand for wholesale power, assist in peak shaving and help stabilize capacity in high-use periods. With a decline in solar prices the last few years and after-tax installed cost, the time was right for the for this facility.” “Our Ten K Solar REFLECT 26 photo-voltaic system is very efficient and requires much less land than other solar array energy options,” said Arkansas Valley Electric Cooperative, CEO Al Simpson.

Arkansas Valley Electric Cooperative also plans to use the 1,530-panel solar project as a demonstration and education tool for its members and general public.

vb-solar-90

Report Outages from Anywhere

Now you can report an outage from our
Member Service Portal or Smartphone App!

Just login to your account from your PC or smartphone. Enter/confirm your contact phone number, confirm that your power is out, add any comments that might help us restore your power (pole down, tree on line, etc.) and click “Report Outage”. From the Smartphone App, you also have the option to “Request for Callback” if you would like to be notified when the power comes back on.

Report Outage

Smartphone App

 

Report Outage

Online Member Service Portal

 

Paperless Billing

No more misplaced bills and cluttergoPaperless with paperless billing from Arkansas Valley Electric Cooperative!

It’s easy, convenient and FREE. No more keeping up with paper bills, checks, or stamps. Receive your bill by mail or email.

Using Online Pay with Paperless Billing:

  • Receive monthly email bill notices through e-bill
  • Safe and secure – all online transactions are processed securely
  • Pay with one-time credit card or through your checking account
  • Payments are made immediately; no more worrying about mailing in your payment

For even more convenience, sign up for paperless billing with automatic bank or credit card draft and stop worrying about due dates!

To setup e-bill or if you have any questions about paperless billing, please feel free to contact us at 1-800-468-2176 Option 3.

Setup e-bill online at https://ebill.avecc.com/oscp/OnlineServices/FeaturesLogin/tabid/134/Default.aspx. Login to your account and click the “My Account” tab, then select “E-Notifications” from the drop-down menu, and click “E-Bill”.

Associated topics:  View My Bill Online and Alerts and Reminders.

Join Our Mailing List

Join our mailing list and receive our award winning e-newsletter, Willie’s World, every month in your inbox. You also have the option to sign up to receive outage updates during major or prolonged outages.

You may also sign up by texting “MyEnergyAVECC” to 22828!



Electrical Safety

At your Touchstone Energy cooperative, member safety is important to us. Below are some links to important safety information to help keep you and your family safe


Power Line Safety

Accidentally contacting a power line can be dangerous and in some cases, even deadly. Your Touchstone Energy cooperative wants to help our members stay safe around power lines.

Keep a safe distance

Whether you are playing outdoors with your children or working on landscaping projects, keep a safe distance from power lines and other equipment your co-op uses to get electricity to your home.

Always remember to:

  • Stay away from power lines, meters, transformers and electrical boxes.
  • Don’t climb trees near power lines.
  • Never fly kits, remote control airplanes or balloons near power lines.
  • If you get something stuck in a power line, call your Touchstone Energy co-op to get it.
  • Keep a safe distance from overhead power lines when working with ladders or installing objects such as antennas.
  • Never touch or go near a downed power line.
  • Don’t touch anything that may be touching a downed wire, such as a car.
  • Keep children and pets away.

Return to top


Power Line Hazards And Cars

If a power line falls on a car, you should stay inside the vehicle. This is the safest place to stay. Warn people not to touch the car or the line. Call or ask someone to call the local cooperative and emergency services.

The only circumstance in which you should consider leaving a car that is in contact with a downed power line is if the vehicle catches on fire. Open the door. Do not step out of the car. You may receive a shock. Instead, jump free of the car so that your body clears the vehicle before touching the ground. Once you clear the car, shuffle at least 50 feet away, with both feet on the ground.

As in all power line related emergencies, call for help immediately by dialing 911 or call your electric utility company’s Service Center/Dispatch Office.

Do not try to help someone else from the car while you are standing on the ground.

Return to top


Electrical Safety And Generators

Preventing Electrocutions Associated with Portable Generators Plugged Into Household Circuits

When power lines are down, residents can restore energy to their homes or other structures by using another power source such as a portable generator. If water has been present anywhere near electrical circuits and electrical equipment, turn off the power at the main breaker or fuse on the service panel. Do not turn the power back on until electrical equipment has been inspected by a qualified electrician.

If it is necessary to use a portable generator, manufacturer recommendations and specifications must be strictly followed. If there are any questions regarding the operation or installation of the portable generator, a qualified electrician should be immediately contacted to assist in installation and start-up activities. The generator should always be positioned outside the structure.

When using gasoline- and diesel-powered portable generators to supply power to a building, switch the main breaker or fuse on the service panel to the “off” position prior to starting the generator. This will prevent power lines from being inadvertently energized by backfeed electrical energy from the generators, and help protect utility line workers or other repair workers or people in neighboring buildings from possible electrocution. If the generator is plugged into a household circuit without turning the main breaker to the “off” position or removing the main fuse, the electrical current could reverse, go back through the circuit to the outside power grid, and energize power lines or electrical systems in other buildings to at or near their original voltage without the knowledge of utility or other workers.

Effects of Backfeed

The problem of backfeed in electrical energy is a potential risk for electrical energy workers. Electrocutions are the fifth leading cause of all reported occupational deaths. Following the safety guidelines below can reduce this risk.

Other Generator Hazards

Generator use is also a major cause of carbon monoxide (CO) poisoning. Generators should only be used in well ventilated areas.

Return to top