Category Archives: News

AVECC Launches Solar Facility

AVECC Switches on the sun to provide long-term savings for cooperative members.

Van Buren, Ark. – September 30, 2016 – Arkansas Valley Electric Cooperative of Ozark officially switched on a 500,000-watt solar array today.  Arkansas Valley partnered with Today’s Power Inc. — a subsidiary of Arkansas Electric Cooperatives Inc. to build the array on 1.5 acres at the cooperative’s Van Buren District Office.

“By harvesting energy from the sun we will be able to provide cost savings by reducing the demand for wholesale power, assist in peak shaving and help stabilize capacity in high-use periods. With a decline in solar prices the last few years and after-tax installed cost, the time was right for the for this facility.” “Our Ten K Solar REFLECT 26 photo-voltaic system is very efficient and requires much less land than other solar array energy options,” said Arkansas Valley Electric Cooperative, CEO Al Simpson.

Arkansas Valley Electric Cooperative also plans to use the 1,530-panel solar project as a demonstration and education tool for its members and general public.

vb-solar-90

Report Outages from Anywhere

Now you can report an outage from our
Member Service Portal or Smartphone App!

Just login to your account from your PC or smartphone. Enter/confirm your contact phone number, confirm that your power is out, add any comments that might help us restore your power (pole down, tree on line, etc.) and click “Report Outage”. From the Smartphone App, you also have the option to “Request for Callback” if you would like to be notified when the power comes back on.

Report Outage

Smartphone App

 

Report Outage

Online Member Service Portal

 

Paperless Billing

No more misplaced bills and cluttergoPaperless with paperless billing from Arkansas Valley Electric Cooperative!

It’s easy, convenient and FREE. No more keeping up with paper bills, checks, or stamps. Receive your bill by mail or email.

Using Online Pay with Paperless Billing:

  • Receive monthly email bill notices through e-bill
  • Safe and secure – all online transactions are processed securely
  • Pay with one-time credit card or through your checking account
  • Payments are made immediately; no more worrying about mailing in your payment

For even more convenience, sign up for paperless billing with automatic bank or credit card draft and stop worrying about due dates!

To setup e-bill or if you have any questions about paperless billing, please feel free to contact us at 1-800-468-2176 Option 3.

Setup e-bill online at https://ebill.avecc.com/oscp/OnlineServices/FeaturesLogin/tabid/134/Default.aspx. Login to your account and click the “My Account” tab, then select “E-Notifications” from the drop-down menu, and click “E-Bill”.

Associated topics:  View My Bill Online and Alerts and Reminders.

NO More Credit Card Fees

No one likes being charged a credit card “convenience fee” when paying their electric bill including us.  That’s why Arkansas Valley Electric worked an agreement with the company that processes our credit and debit card payments that allows you to pay your bill and no longer be charged a fee.

Through this arrangement we can now accept Visa and MasterCard only. No other credit or debit cards will be accepted.   There is also a maximum credit/debit card payment of $1,200.00 per member number per month.

Paying by phone, in person, online, credit card draft, remote payment kiosk or by the AVECC mobile App all just got easier and less expensive.

New Member Survey

To help improve our service to you, new Arkansas Valley Electric members may receive a “New Member Survey” via mail. Please return the survey in the postage-paid envelope or to save time and money, complete the survey online (follow directions included with the survey).

Your participation is greatly appreciated.

Questions? Please contact Member Services at 1-800-468-2176.

Federal Tax Credits

Federal Tax Credits for Consumer Energy Efficiency

The most recent set of energy efficiency tax credits were enacted by Congress as part of the American Recovery and Reinvestment Act of 2009 (also known as the “Stimulus Bill”) and expired in December 2016.

At this time, there are no known plans to reinstate these federal tax credits:  http://www.energystar.gov/about/federal_tax_credits

Tax Credits for 2017:  Solar Energy Systems