News
Power Outage Reporting
Here are a few simple tips that will help you quickly and accurately report a power outage:
Phone
When reporting by phone, call our 24 hour automated outage reporting system at 1-866-862-8322. Please have your account number and phone number listed on the account readily available. Please note that during widespread or prolonged outages, the phone lines may become congested and reporting online may be a better option if available.
Online
To report a power outage online, click the "Report Outage" button. Please have your account number readily available. Reporting online ensures no busy signals and enters your outage directly into our system.
View
By clicking "View Outages", see how many members are affected and their locations.
Website
In the event of a major prolonged outage, important news and restoration updates will be posted on our homepage.
These simple tips will help us help you by ensuring we receive the correct information quickly and accurately.
