All posts by avecc

Outage Reporting Tips

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Receive outage updates and/or our monthly e-newsletter!


Here are a few simple tips that will help you quickly and accurately report a power outage:


When reporting by phone, call our 24 hour automated outage reporting system at 1-866-862-8322. Please have your account number and phone number listed on the account readily available. Please note that during widespread or prolonged outages, the phone lines may become congested and reporting online may be a better option if available.


Go to our homepage and click “Outage Center” then click “View Outage” button to see the number of members currently affected by outages and their locations. Click on the “Report Outage” button to see several options offered by AVECC to report your power outage. Please have your account number, phone number, or meter number readily available. Reporting online ensures no busy signals and enters your outage directly into our system.


In the event of a major prolonged outage, important news and restoration updates will be posted on our homepage under Outage Information or News Center/Featured Post Outage Update. You may also sign up to receive outage updates and information via email.

Facebook & Twitter

Outage information and restoration updates will also be available on our Facebook page at MyEnergyAVECC and now on Twitter @MyEnergyAVECC. However, please DO NOT report power outages on Facebook or Twitter!

Printable Version

Federal Tax Credits

Federal Tax Credits for Consumer Energy Efficiency

Under the Bipartisan Budget Act of 2018 which was signed in February 2018, a number of tax credits for residential energy efficiency that had expired at the end of 2016 were renewed. Tax credits for non-business energy property are now available retroactive to purchases made through December 31, 2017.  Tax credits for all residential renewable energy products have been extended through December 31, 2021.

Tax Credits for Solar Energy Systems

Co-op Connections – My VIP Savings

The arsenal of Co-op Connections Program member benefits continue to grow thanks to My VIP Savings. Through this exciting new feature, members will be able to take advantage of special savings at more than 1,000 online stores including Walmart, Best Buy and Target. Best of all, participants will receive cash back on every qualifying purchase.

It’s easy to start saving. All co-op members have to do is visit their co-op branded Co-op Connections portal and click on the My VIP Savings link. After registering users will automatically earn cash back rewards and get access to special money-saving deals.

My VIP Savings offers change and update daily. Here are some examples:

  • Free shipping plus up to 4 percent CashBack Savings from
  • Save $5 plus up to 4 percent CashBack Savings from