Category Archives: News

Advance Smart Grid Project

Arkansas Valley Electric Cooperative Corporation (AVECC) announces the launch of its Advance Smart Grid Project. AVECC will soon begin deploying technology and equipment that will meet the increasing need for communicating with electrical distribution equipment throughout the cooperative’s system. Advance Smart Grid tools are intelligent and interactive which will allow the cooperative to measure, analyze, predict, protect, and control virtually every aspect of the electrical distribution infrastructure.

“Having access to real time data with our system will help us design and plan for more efficient distribution systems, which will ultimately save members money and provide greater reliability,” said AVECC CEO, Al Simpson.

The initial project focus will be the construction of a fiber optic cable network to interconnect substations and offices.  When completed, the high-speed communications system will have the capacity and bandwidth capabilities for collecting and sharing power system information and data in virtual real time.

A secondary purpose of the project is to eventually provide ultra-high-speed internet access to AVECC’s consumer / members.  The 100% fiber-optic network will provide countless benefits for its members and community in terms of education, healthcare, economic development, quality of life and more.

Fiber optic cable internet will allow upload and download speeds of up to 1 gigabit – 200 times faster than the current national average.

“High bandwidth, low cost and reliable power are three things that can make a community more attractive to perspective business. AVECC is committed to providing low cost and affordable electricity to members and improving the quality of life of the communities we serve. This project will allow us to do both.” Said Simpson.

Text To Pay – It’s Easy

Arkansas Valley Electric Cooperative is offering a new, secure way to make a payment…texting!

Available 24/7, this feature is free and enrolling is simple.

  • First, verify the mobile number and payment profile you will be using is associated with your account. Go to avecc.com, click “Pay My Bill” then choose receive text alerts.
  • Next, text the word start to 352667 and follow the prompts.
  • You can check your balance, pay the full amount or make a partial payment. Once submitted, you will receive a confirmation number so you can have peace of mind your transaction was completed.

Although the optional text messaging services are currently offered free of charge, you understand that you are responsible for meeting all Mobile Device system requirements and for all associated costs and expenses, including, without limitation, all fees you may incur for data transfers and as a result of receiving text messages from AVECC on your Mobile Device.

The optional Text Messaging service is offered as a courtesy only. AVECC is not responsible for any technical or other difficulties or errors that may arise in connection with the service, or that may prevent messages from being sent or received.

AVECC Launches Solar Facility

AVECC Switches on the sun to provide long-term savings for cooperative members.

Van Buren, Ark. – September 30, 2016 – Arkansas Valley Electric Cooperative of Ozark officially switched on a 500,000-watt solar array today.  Arkansas Valley partnered with Today’s Power Inc. — a subsidiary of Arkansas Electric Cooperatives Inc. to build the array on 1.5 acres at the cooperative’s Van Buren District Office.

“By harvesting energy from the sun we will be able to provide cost savings by reducing the demand for wholesale power, assist in peak shaving and help stabilize capacity in high-use periods. With a decline in solar prices the last few years and after-tax installed cost, the time was right for the for this facility.” “Our Ten K Solar REFLECT 26 photo-voltaic system is very efficient and requires much less land than other solar array energy options,” said Arkansas Valley Electric Cooperative, CEO Al Simpson.

Arkansas Valley Electric Cooperative also plans to use the 1,530-panel solar project as a demonstration and education tool for its members and general public.

vb-solar-90

Report Outages from Anywhere

Now you can report an outage from our
Member Service Portal or Smartphone App!

Just login to your account from your PC or smartphone. Enter/confirm your contact phone number, confirm that your power is out, add any comments that might help us restore your power (pole down, tree on line, etc.) and click “Report Outage”. From the Smartphone App, you also have the option to “Request for Callback” if you would like to be notified when the power comes back on.

Report Outage

Smartphone App

 

Report Outage

Online Member Service Portal

 

Paperless Billing

No more misplaced bills and cluttergoPaperless with paperless billing from Arkansas Valley Electric Cooperative!

It’s easy, convenient and FREE. No more keeping up with paper bills, checks, or stamps. Receive your bill by mail or email.

Using Online Pay with Paperless Billing:

  • Receive monthly email bill notices through e-bill
  • Safe and secure – all online transactions are processed securely
  • Pay with one-time credit card or through your checking account
  • Payments are made immediately; no more worrying about mailing in your payment

For even more convenience, sign up for paperless billing with automatic bank or credit card draft and stop worrying about due dates!

To setup e-bill or if you have any questions about paperless billing, please feel free to contact us at 1-800-468-2176 Option 3.

Setup e-bill online at https://ebill.avecc.com/oscp/OnlineServices/FeaturesLogin/tabid/134/Default.aspx. Login to your account and click the “My Account” tab, then select “E-Notifications” from the drop-down menu, and click “E-Bill”.

Associated topics:  View My Bill Online and Alerts and Reminders.

NO More Credit Card Fees

No one likes being charged a credit card “convenience fee” when paying their electric bill including us.  That’s why Arkansas Valley Electric worked an agreement with the company that processes our credit and debit card payments that allows you to pay your bill and no longer be charged a fee.

Through this arrangement we can now accept Visa and MasterCard only. No other credit or debit cards will be accepted.   There is also a maximum credit/debit card payment of $1,200.00 per member number per month.

Paying by phone, in person, online, credit card draft, remote payment kiosk or by the AVECC mobile App all just got easier and less expensive.

New Member Survey

To help improve our service to you, new Arkansas Valley Electric members may receive a “New Member Survey” via mail. Please return the survey in the postage-paid envelope or to save time and money, complete the survey online (follow directions included with the survey).

Your participation is greatly appreciated.

Questions? Please contact Member Services at 1-800-468-2176.

Federal Tax Credits

Federal Tax Credits for Consumer Energy Efficiency

Under the Bipartisan Budget Act of 2018 which was signed in February 2018, a number of tax credits for residential energy efficiency that had expired at the end of 2016 were renewed. Tax credits for non-business energy property are now available retroactive to purchases made through December 31, 2017.  Tax credits for all residential renewable energy products have been extended through December 31, 2021.

http://www.energystar.gov/about/federal_tax_credits

Tax Credits for Solar Energy Systems