What do Oklahoma members need to know about the rate increase for 2023?
AVECC Rate Increase FAQ- OKLAHOMA 1Q. How much of a rate increase has AVECC filed for? 1A. AVECC is filing for a 2.21% overall rate increase rate increase for Oklahoma ratepayers. 2Q. Will every member experience an 2.21% increase? 2A. Each rate’s specific percentage increase will vary. 3Q. When did AVECC file for […]
What do Arkansas members need to know about the rate increase for 2023?
AVECC Rate Increase FAQ- ARKANSAS 1Q. How much of a rate increase has AVECC filed for? 1A. AVECC is filing for an 8.5% overall rate increase for AR ratepayers. 2Q. Will every member experience an 8.5% increase? 2A. Each rate’s specific percentage increase will vary. 3Q. Which part of my bill will experience […]
What does “Cost of Debt Adjustment” refer to?
This is used to recover the cooperative's increase in debt cost since the present rates were designed and approved last. As time passes, new loan funds are required to upgrade the distribution system. These adjustments eliminate the need for expensive rate case hearings every few months. This debt adjustment figure changes quarterly. Changes in these […]
What does “Energy Cost Adjustment” mean?
This reflects the difference in the cooperative's monthly increase or decrease in the wholesale cost of power as compared to the cost at the time the current rates were designed. A decrease in costs appears as a credit (CR) on the bill. These rates were approved by the Arkansas Public Service Commission. This figure changes […]
What does “Availability Charge” refer to?
This is a line item almost all electric utilities charge. It helps to cover the minimum costs that are required to make service available to every meter on the system – costs that remain no matter how much electricity is sold. Some of the fixed cost the availability charge covers are trimming and clearing right-of-way; […]
How do I sign up for paperless billing?
No more misplaced bills and clutter with paperless billing from Arkansas Valley Electric Cooperative! It’s easy, convenient and FREE. No more keeping up with paper bills, checks, or stamps. Receive your bill by mail or email. Using Online Pay with Paperless Billing: Receive monthly email bill notices through e-bill Safe and secure – all online […]
What is levelized billing?
Levelized Billing is a great option for those who want a good idea what your electric bill will be each month: It will be approximately the same amount each month even through the hottest cooling and coldest heating times of the year. This plan does not reduce your yearly total electric costs, but will smooth […]
Why did I get charged twice for my bill?
CAUTION: Watch out for duplicate payments. If you set a One-Time payment (scheduled in the future) and a Pay Bill Now, this will result in duplicate payments. AVECC will not be responsible for fees associated with duplicate payments set up on the Self-Service Portal.
Can I get charged a late fee if I use Auto-Pay?
CAUTION: Selection of an Auto-Pay date later than your due date could result in additional fees and possible interruption of service. The due date of your electric bill varies from month to month, year to year, so it is each member's responsibility to check the due date on your bill and set your Auto-pay to process […]
What can I do through the Pay Online portal?
Use the MyAVECC to set-up or update Auto-Recurring payments, One-Time scheduled payments or Pay your bill now, for your electric bill. This is a self-service Portal.
Can I use the pay online portal to update Bank Draft payments?
No. You CANNOT use this Portal to update Bank Draft, which is set up and maintained by AVECC only. If you are on Bank Draft, the funds will draft from your selected bank account on the bill due date. If you are unsure if you are on Bank Draft or Auto-Recurring payments, please contact our […]
Are there any convenience fees when I pay my bill electronically?
No one likes being charged a credit card “convenience fee” when paying their electric bill, including us. That’s why Arkansas Valley Electric worked an agreement with the company that processes our credit and debit card payments that allows you to pay your bill without being charged a fee. We are able to offer no convenience […]