Note: The Outage Information & Updates link will not be active if there are no major outages.

To report a power outage, simply dial our toll-free number — 1-866-TOAVECC (or 1-866-862-8322) and follow the voice prompts. The IVR system is of great benefit during widespread outages when

Fill in the form with the information from a recent bill and keep near the phone for quick and easy reference.

Here are a few simple tips that will help you quickly and accurately report a power outage.